OneUkraine Annual Update 2022-2023

Impact reports

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Information Collected from the Website Visitors 

We may automatically record certain information, such as your Internet Protocol (“IP”) address (so we understand which country you are connecting from when you visit the Website), your operating system, your browser ID, and your browsing activity on our site, and other information about how you interacted with our Website, which can be used to identify you. We may collect this information also through the use of cookies or other tracking technologies (please read the “Cookies” section below for more information). 

We only collect personal data that is reasonable or necessary to accomplish the purpose of your interaction with OneUkraine as a visitor to our Website. You may choose not to provide this information but you need to understand that as a result, you may not be able to engage in certain activities on the Website. Any personal data provided by you as a visitor to the Website will be used only as described in this Privacy Policy. 

Information Collected from Registered Users 

We collect information when you apply to join OneUkraine as an organization or individual, edit your personal information or donate to a project as described below. 

Joining OneUkraine: 

When you apply to join our project on our Website, we collect basic information about you – your name, your email address and phone number. You can choose to provide additional information, such as your job title or a company name. 

Donating:  

When you make an online donation on oneukraine.com, we collect personal data such as your name, billing address, and email address, if you have not previously provided these details during a prior session. We collect information about your donation, including the project you are donating to and the amount of your donation. We also collect (but do not retain) credit card numbers which are processed by a third-party payment vendor subject to the Payment Card Industry Data Security Standards. If you use PayPal, Apple Pay, M-PESA/M-Changa, or a similar service, their use of your information is based on their terms of service and policies, not ours, so we encourage you to review those policies carefully. 

Special cases and Newsletters: 

Periodically, OneUkraine may invite you to participate in contests, take advantage of special promotions, and complete online surveys. If you have joined a OneUkraine have donated through the Website, you may also get our Newsletters.  

Information Obtained from Other Sources 

We may obtain information about you from public records and from databases when conducting due diligence on the nonprofit organization or conducting fraud prevention checks on donations. 

Disclosure of Personal Data 

We will share your personal data with our agents, representatives, service providers and contractors in order to process your donations, offer you services in connection with our Website, communicate news and information about OneUkraine, provide customer service, marketing and advertising, and complete financial transactions. These service providers are authorized to use your personal data only to the extent necessary to serve these purposes, or as otherwise authorized by this policy. Except for the purposes outlined herein, we will not trade, share, or sell a donor’s personal data with anyone else. 

We may partner with third-party advertising networks and exchanges to manage and serve our advertising on other sites and may share personal information of visitors with them for this purpose. We and our third-party partners may use cookies and other tracking technologies, such as pixels and web beacons, to gather information about your activities on our Websites and other sites in order to provide you with targeted advertising based on your browsing activities and interests. For more information about cookies and other tracking technologies, please see our Cookie Policy. 

Information about Children 

OneUkraine.com is a general audience website and does not collect information about a visitor’s age. We do not knowingly collect or store any personal data about children under the age of 16 and we do not offer any of our products or services directly to children under the age of 13. 

Your Rights 

While interacting with our Website you are entitled with the certain rights including, but not limited to right to access, rectification, data portability, object, withdraw consent, lodge a complaint with the data protection authority and right to erasure.  

Right to erasure 

If you wish to delete your account or have you information removed from our system, you can do so by sending an email to help@oneukraine.com

Retention  

We will retain and use your personal data in order to comply with our contractual or legal obligations, audit requirements, resolve disputes, and prevent abuse. 

Links to Other Websites 

Other websites, including those of our partners (links to which appear on OneUkraine.com), have their own privacy policies. When you provide personal data at one of those sites, you are subject to the privacy policy of the operator of that site, not the OneUkraine Privacy Policy. We encourage you to read that policy before submitting any personal data. 

Data Storage 

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with data protection legislation. 

Privacy Policy Updates 

Our Privacy Policy is regularly reviewed to make sure we continue to serve the privacy interests of our customers. If our information practices change materially, we will notify you of these policy changes by posting them on the privacy page of this website and we will ensure that these changes are brought to your attention. 

Contact Us 

Individuals with inquiries or complaints regarding our Privacy Policy should be sent to help@oneukraine.com. We try to reply promptly to every message we receive. This information is used to respond directly to your questions or comments. We also may file your comments and share them with our customer care team to improve our service in the future.